Cathay Pacific Airways Flight Attendants Union
CPAFAU is affiliated with KAFAA, HKFAA, HKCTU, and ITF. http://www.cpafau.org.hk
Please check Cabin Crew Direct before heading to work. If you need to go for flight when typhoon signal no 8 or above is hoisted, 1. If your reporting time is after Typhoon No. 8 is hoisted or within two hours after signal is down, an Auto Reimbursement of Typhoon Allowance of $420 will be made to your payroll. 2. HUB Bus service between Tung Chung Citygate and Cathay City is available when Typhoon signal no 8 is hoisted until one hour after signal is down. 2. There are 6 different routes of HUB Bus running between CX City. You may refer to IntraCX for further details on the HUB service. 3. Taxi reimbursement can be made between home address to AEL or HUB station v.v. However, if you encounter situation whereby it require taxi to go directly to CX City, you may proceed your claim as needed and explanation will be required.
ISD just announced that the Y1 assisting at JCL on ground would not be enforced due to the feedbacks received from crew community. Once again, action speaks louder than word and unity rules! We truly *appreciate* those who has written *a report during the trial period*. Now it is time for us to focus on and to take action regarding the fast track system. The survey ends on 13rd OCT. Let's be united and we may go further. ISD 剛公佈了基於收到有關Y1 boarding 時在商務艙協助的意見，決定維持原來的工作模式，Y1 繼續留在經濟艙工作。 工會對此感到鼓舞，亦感謝各位會員在試驗期間，將工作上所遇到的困難如實向管理層反映，再次証明行動才能帶來實質改變！ 現在讓我們將焦點放在有關快線影響升遷的議題上，問卷將於10月13日完結，望各會員儘快表達意見。 https://docs.google.com/forms/d/1jApipQCWwMh9L5yU0qBoMaeqKVpo_CxnUA6fCoTUG40/viewform?ts=59ccbb36&edit_requested=true https://docs.google.com/forms/d/1jApipQCWwMh9L5yU0qBoMaeqKVpo_CxnUA6fCoTUG40/viewform?ts=59ccbb36&edit_requested=true
現時每次升職開班的人數裡面，有20%為fast track配額。根據top 5%CPP可申請Fast track promotion的人數來計算，最合理的%應為該期升職人數的7%或以下 *，而非目前的20%。 早前因延長退休年齡引發了同事們對升職等候期的熱烈討論。工會對於升職的公平性一直非常關注，亦多次向公司提出將fast track人數減少。 我們應會員要求，現就減少快線比率進行公投。請各位不要再置身事外，花30秒投票表態。工會不會追查投票人的取向，填寫ERN只為確認身份，重複的投票將不被計算在內。投票是每一個會員的責任，若你放棄今次機會，便等於放棄和工會一起爭取一個合理升職的機會。 工會並非針對快線同事，但公司必須限制fast track的數目，以給予真正優秀員工一個肯定之餘，更能平衡所有員工的升遷等候期，以免打擊士氣。 * 現時合符年資而CPP 75%以上可申請升職，而快線申請資格為全部BC的5%。假設BC共有1000人，升職位置共有100個，合資格申請升職的人數為750人(normal track)和50人(快線)，故快線應佔比例應該只有100/800*50=7個或以下，而不是現在所佔的20個。 In recent practice, there is always 20% quota in the total numbers of Promotion Class (PRT) being reserved for Fast Track crew. While only those crew who are on Top 5% in CPP are eligible to apply Fast Track promotion, FAU perceives that the most reasonable quota for Fast Track promotion shall be 7% or below* instead of 20% of the total numbers for promotion. There have long been intensive discussions to the pace of promotion in relation to Extension of Retirement Age, the Union stresses great emphasis on the Fairness of the mechanism of Promotion, and we have made continuous requests to ISD to review and decrease the quota of Fast Track in each opening. In order to constitute a profound understanding and hear our Members’ opinions on Promotion, we sincerely invite to participate in the Referendum on Promotion Mitigation to express your views on Promotion Policy and promotion quota for top performers. It only takes 30 seconds to finish this referendum and it is indeed a critical issue concerning every Crew Members, so please do not keep silent or turn a blind eye on it. Your ERN will only be used as reference to your identity and your choice in the referendum would be maintained confidential, repeated vote will not be counted. Most important, it is the obligation for every Member to cast your vote. If you choose to disregard the referendum this time, it means that you are willing to give up a fair chance of promotion. FAU has never taken a stance against Fast Track, yet, there shall be a limit set to the quota opened for Fast Track so that the performance of every Crew Member can be effectively recognised and the long wait of promotion can be mitigated. * In current policy, crew with CPP 75% can apply for promotion on Normal Track, while those of Top 5% would be eligible for Fast Track promotion. Assuming that there are 100 vacancies opened for promotion in total of 1000 BC, the numbers of crew who are eligible for Normal Track would be 750 and that of Fast Track would be 50. Therefore, the overall percentage for Fast Track shall be 100/800*50 = 7 or below, instead of the current proportion of 20. https://goo.gl/bu9CkJ) https://goo.gl/bu9CkJ
Q&A Session at FAU Office on 13 Oct (1-4pm) Dear Members, Please be aware that the deadline of the referendum for you to express your opinion on Fast Track system will be on 13th Oct. The result will help the Union to get a better picture of how you all view the Fast Track system. Please cast your vote and express your views. The referendum will take up less than a minute of your time, but it will affect how we shall proceed with our direction greatly in the future. Therefore, the Union would hope all of our Members do take part of this referendum and respect your own vote. You may access to the referendum with the link https://goo.gl/bu9CkJ Meanwhile, we would like to invite all of you to come and join us on the 13th Oct for a Q&A session with our ExCo. The Q&A session will be held at FAU office from 1-4pm. Feel free to drop by if you have any questions regarding some latest updates or even give us some suggestions for the upcoming YEN. We would like to hear your opinions. There will be some snacks and drinks for you to enjoy as well. Together We Achieve More Yours in SOLIDARITY FAU Together Everyone Achieves More https://goo.gl/bu9CkJ
Referendum on Promotion Mitigation Dear Members, To conclude the Extension of Retirement Age, pace of promotion is one of the important issue that we focus on. Throughout the survey period, ISD has reiterated their concerns towards the impact on promotion. FAU do appreciate the understanding shown by our Management on the slow promotion pace. In which FAU aims to establish an effective and practical mitigation on promotion. Therefore, FAU once again proposed to review the mechanism of fast track promotion. FAU certainly understand the importance to recognize and motivate the "Real Top Performer". However, we must also emphasise the balance made to ensure the morale of the general crew community maintains in a long run. In brief, the current policy allows the top 5% top performers taking up 20% of the promotion quota which is far beyond reasonable proportion. To prorate it on an equitable basis, the 5 % top performers shall takes up 7% of the eligible quota only and the 75% normal track shall be eligible for the remaining 93% in each opening. We believe by adjusting the ratio, it could make a well balance between the recognition program in place and the promotion pace for general community. In order to attain a comprehensive view from our Members, we would like to invite you to express your view in supporting the review of promotion policy and the promotion quota for top performers. Please click here (https://goo.gl/bu9CkJ) to conduct the "Referendum on Promotion Mitigation". Together We Achieve More Yours in SOLIDARITY https://goo.gl/bu9CkJ
成功爭取! 趕走床蚤, Bye Bye! 每天都有喜訊！洛杉磯終於換酒店！ 近日洛杉磯酒店的床蚤問題令人心惶惶，極度影響機組人員外站休息質素，不足的休息最終有機會影響航班安全。 多得各位會員努力自救，將在該酒店遇到的各種問題報告給FAU及公司，讓我們得以向公司施壓，現在終於成功迫使公司轉換酒店！ Hotel Change in LAX finally! Another good news to all of us again! LAX hotel has been changed. Due to the serious bed bugs problem, it has devastatingly deprived us from a comfortable stay in outport and poor rest quality could harm the flight safety in the end. Thank you for all the reports sent to FAU and the Company regarding the issue so that we can reflect the real situation with concrete information to relevant department. Finally, our voice have been heard and the current hotel would be replaced by October.
(已更正)有關standby 135分鐘的最新消息 空服員有對翼？會飛得快過機師？ 對絕大部分空中服務員來說，往返家中及國泰城，90分鐘絕對合情合理。然而，公司漠視民航處的指引，在 standby 期間扣減空服員45分鐘交通時間，實在欺人太甚。 公司一而再、再而三以「影響運作」為藉口不肯依法辦事，企圖將責任轉移。工會必須指出，改變措施以減低對運作的影響乃國泰本身的責任，ISD以此為由剝削空服員應有權益絕不合情理。工會質疑為何同一份民航處指引，只有機師方面的FOP需要跟隨，而空服員方面的ISD則可以公然違反條例？ 是職位上的分別？是薪酬上的分別？還是居住地區上的分別？ ISD 在歧視我們空服員嗎？還是認為空服員有對翼會飛得快過機師？ 另外，公司表示從來沒有收到同事投訴交通時間不足的問題，而事實上，多年來我們一直因為公司未能於 standby 時給予應有的交通時間而要自行承擔的士費用，以避免因遲到而影響個人評核。這種要「員工帶錢返工」的文化是時候告終，公司的錯失不應由員工承擔！ 根據民航處指引，航空公司應該在 standby 期間給予機組人員45分鐘準備時間以及90分鐘交通時間。ISD 必須盡快執行指引，解決這長久以來的不公平待遇。 工會已向公司提出以下建議： 1.增加機場候命以替補運作上的臨時改動。 2.調整早上候命時段。 3.交通津貼只需在少於135分鐘通知下提供。 4.如需申請病假，空服員需於報到前至少4小時通知公司。 Yours in SOLIDARITY
Update on Standby 135 Minutes(Revised) ISD Please Wake Up In general, 90 minutes shall be considered as relevant travelling time from home to CX City for majority of cabin crew. But now, 45 minutes is being stolen as ISD only gives us 45 minutes to travel for our Standby call out. ISD claimed that the change from 45 minutes to 90 minutes will lead to lots of operation impacts. Obviously, it is a shift of responsibility. Finding ways to mitigate the operation impacts shall always lay on operators but not the employees. It is interesting that while both our Cabin Crew and Cockpit are under the same document, and yet CXFOP is able to follow the CAD rules but not CXISD. Besides. ISD is trying to use no complaint raised in the community as another excuse to cover the insufficiency of travelling time. In reality, majority of us is paying from our own pocket for the taxi fare to compensate the time lost. Such practice shall come to a STOP. FAU is now urging ISD Management to wake up and follow the reply given by CAD. Unless Operator is able to establish a relevant, reasonable and practically achievable travelling time for all crew members. Otherwise, the 90 minutes should be considered as relevant travelling time. This long standing unresolved issue shall come to an end. An alignment with our Cockpit Crew on Standby policy to provide (90 minutes travelling time + 45 mins preparation time) shall be done with no further delay. To this, FAU has actively raised below suggestions as mitigations to assist our ISD Management in speeding up the alignment. Meanwhile, we welcome Members input in this regard. Airport standby to cover the last minutes operation changes. Adjustment made on the morning standby slot. Transport subsidy will only apply for standby call out with notification less than 135 minutes in advance. Cabin Crew who need to report sick shall notify the company at least 4 hours before report duty. With Unity, Justice will be with Us. Yours in SOLIDARITY
各位會員， 感謝大家積極參與，延長退休年齡的公投已於9月11日圓滿結束，接近七成的同事參與是次公投。 公投結果：81%贊成票，19%反對票。結果顯示，超過八成的同事支持延長退休年齡至60歲，結果實在非常鼓舞！雖然暫未能與機師看齊，但至少我們將可以因應個人需要而選擇工作至60歲。在此，本會感謝會員對工會的信任、支持及參與。 大家的一票，令反年齡歧視的抗爭可以向前邁進一大步。 然而，延長退休年齡之路並非就此完結，接下來工會將與管理層就55歲後留職的薪酬方案及福利進行深入討論。根據2016年的談判協議，延長退休年齡之討論與落實，必須在2017年底完成，希望大家為自己將來把握時間，盡快將意見與工會分享。工會必定會以會員利益為依歸，盡力爭取最好的方案。 在此，工會再次衷心感謝大家對工會的信任，期望大家繼續支持及參與有關行動，與工會同行團結一致迎戰未來。 Yours in SOLIDARITY
Result of the Retirement Age Survey Dear Members, United We Win. Together We Say Goodbye to Age Discrimination. The Retirement Age Survey has ended on the 11 Sep with participation rate of 69%. Voting result is 81% of the Voters has voted "YES" and 19% has voted "No". A strong voice of Majority has shown their desire to extend their retirement age to 60. Together, we have made a significant step forward to fight against Age Discrimination. And now, we may have a choice to choose when to retire. It is definitely encouraging! What would the remuneration package be if we chose to extend after age 55? FAU and ISD will be engaged in a lengthy and in-depth discussion to address the focus points raised by ISD in regard to the mitigation of Cost and Promotion. For the mitigation of Promotion, FAU has made our firm stance on the review ratio of Fast Track. FAU will bring forward our proposal on Fast Track once again as it would be the most effective way to mitigate the impact of normal track and strengthen the concept of recognition. Meanwhile, we strongly encourage our young Members to share your thoughts on the mitigation of the adverse impacts on promotion. We understand every individuals has different standpoint. Your input is vital in allowing us to negotiate for a fair and durable package. As agreed in our YEN 2016, the entire process is expected to be finalized by the end of this year. Your prompt response will be very beneficial to us. Lastly, we would like to express our sincere gratitude to those who have shown their continued Support and Trust to FAU throughout the Retirement Age Campaign and participated in the RA survey. Best Regards, FAU ExCo
English version is underneath 工會於今天與管理層的會議中，再次提出了有關 Y1 on ground 上商務艙工作後，Y3 在經濟艙所面對的困難。ISD 回應現階段只是試驗階段，如試驗期內收到的回應正面才會實行。 在會議中，FAU 再次建議管理層進行 management flying，以第一身收集經濟艙乘客意見，並親身感受作為 Y3 的工作量及壓力。同時，工會要求 ISD 進行問卷調查以收集員工意見。可惜，ISD 對此建議未有正面回應。 故此，FAU 鼓勵所有會員，在試驗期間，無論在什麼崗位工作，都可將所遇到的困難和意見確實地以電郵方式傳到 ISD#SVST，副本抄送至FAU 電郵 firstname.lastname@example.org，以供 ISD 作為此試行的可行性作參考。 In today’s meeting with ISD, FAU reiterated to the Management about the impracticality of Y1’s assistance in JCL on-ground, and the risks for having only one Crew to handle and take care of the RHS aisle in the EY cabin. ISD replied that we shall all wait until the trial finishes, and it will be implemented only when there is positive feedbacks from crew. FAU suggested ISD Management to participate in the trial through Management Flying and to work as Y3 so that they can gather diverse feedbacks from our passengers on board, as well as to experience the enormous workload which Y3 encounters in-flight especially on-ground. We also demand ISD to conduct a survey as comments from Cabin Crew shall also be valued. Yet, ISD did not address our requests in a positive manner. In order for ISD to constitute more constructive data and gather more feedbacks, FAU encourage all Members who have participated the trial, no matter in what position, to write in to ISD directly. Please send your concerns, operational difficulties and questions to ISD#SVST and cc to FAU email@example.com . Act NOW before it is too late.
Please remember to finish the survey in your Outlook email account in Intracx. We wish you a beautiful Sunday. 記得記得記得填survey。 https://www.facebook.com/faucpa/photos/a.585196058194000.1073741829.583671955013077/1479687755411488/?type=3
Just 3 more days, the Retirement Age Survey will be closed on 11 Sep. 35% of YOU haven't voted yet. Call FAU hotlines 8206 1286/7 if you are in doubt. 問卷將於9月11日結束，距離截止時間只餘三天!!! 但仍然有35%的同事未投票，請迅速行動，並呼籲身邊朋友投票。若遇到任何疑問，請致電工會熱線8206 1286/7。 https://www.facebook.com/faucpa/photos/a.585196058194000.1073741829.583671955013077/1478087852238145/?type=3
We have met our Members at T2 for a casual Tea Gathering today. It is always our pleasure to hear from you, exchanging ideas and thoughts! We will continue the Tea Gathering tomorrow at 1500-1700, please come and join us!
Videos and Tea Gathering Dear Members, ISD has now Extended the Retirement Age Survey to 11th September. Feedbacks indicated that not all the Members have received the related email with Link of Survey through CX Outlook webmail. Therefore, FAU requested ISD for an extension to ensure every Member are given a fair chance to express their view. If you have not received the above mentioned email or survey, 1. First, double check the email received on 16th August at your CX Outlook Webmail. 2. If nothing can be found, please write to: firstname.lastname@example.org And cc the email to: email@example.com; firstname.lastname@example.org; email@example.com; firstname.lastname@example.org; email@example.com Tea Gathering Sharing Sections - 7th / 8th September Your ExCo have organized two Tea Gathering Sharing Sections on the coming Thursday and Friday (7th and 8th September) to update and discuss the recent happenings on Manpower, New Business Class service concept, Standby 135 mins and Extension of Retirement Age. We sincerely invite you to join us and let your voice be heard. Date : 7th / 8th September Time : 1500-1700 Meeting point : T2 food court Venue : To be advised Video sharing In case you have not visited our FB page "Cathay Pacific Airways Flight Attendants Union" lately, you are invited to watch the below videos which we have prepared for you and we hope you enjoy them. 1. FAU Game over: https://youtu.be/-3tPeQWgppI 2. Rumor Squasher 1: https://youtu.be/tfDkMVi5g6w 3. Rumor Squasher 2: https://youtu.be/plkiUdcJRPU 4. Rumor Squasher 3: https://youtu.be/H3uoUTpXlY8 5. Rumor Squasher 4: https://youtu.be/ka2_hG22gdE United We Achieve More. FAU ExCo Yours in SOLIDARITY https://youtu.be/-3tPeQWgppI
Dear Members, What Happened to our 135 minutes for Standby Call Out? (中文版在下方) CAD's reply to FAU on 12 July 2017 had clearly stated that an alignment on “Operation Manual A” is estimated to be completed in October. Ultimately, our long standing pursue agenda for the past 3 years on Standby Travelling Time shall be properly resolved by then. Cabin Crew on standby Call Out shall have 45 minutes + 90 minutes = 135 minutes. Unexpectedly, soon after our communication sent to Members on 20 July, ISD contacted FAU and claimed that the reply given by CAD was incorrect and it was merely a misunderstanding / miscommunication between CAD and FOP. ISD never presented any intention to align our standby travelling time to the standard of 90 minutes as of our Pilots. We were extremely shocked and unsettled. Since when ISD has become the authority who has the right to overturn the judgement made by CAD and interpret the legal document solely upon their wish? FAU do not believe collusion could possibly happen in Hong Kong, therefore we have immediately informed CAD on the unreasonable response made by ISD and demanded for an action to follow up. (https://goo.gl/va2PQC) Principle shall not be altered and FAU will not easily give up, too. After a wait of another 2 months, CAD finally came back with an answer confirming that the 90 minutes travelling time shall be regarded as "Relevant" for All Crew Members unless Operator is able to establish a reasonable, practically and achievable travelling time. The only drawback in the reply was that CAD seems to agree the 90 minutes may not be the relevant travelling time for Crew Members who live nearby the airport. (https://goo.gl/PSN2zK) To this, we have immediately raised our objection against CAD as principal shall always apply on EVERYONE. Place of living shall not affect our eligibility. If FOP is able to establish an aligned standard of 90 minutes travelling time for our Pilots, why Cabin Crew is to be treated differently still. (https://goo.gl/YALfFH) In order to speed up the process, FAU has requested ISD to update us on the arrangements made to implement the 45 mins + 90 mins travelling time for our Standby call out. (https://goo.gl/LwaHLV) The background of our long pursue began with the implementation of the New Approved Flight Time Limitation Scheme in 2014. The new CAD 371 (2nd edition) stated that Crew Members who are on Standby Call Out are eligible for a minimum of 45 mins Preparation Time + Relevant Travelling Time. Regrettably, ISD holds a different view when dealing with us on the part of relevant travelling time required. Since then, our Pilots are eligible for 135 mins but Cabin Crew has only 90 mins. Cabin Crew are NOT less important and has the right to enjoy the same protection as stated clearly in CAD 371 (2nd edition). As always, FAU is determined to fight against any Discrimination and Injustice in our Workplace. United we make positive changes. (中文版) 民航處於CAD371(2nd edition) 的條文進行修改，表明了「由隨時候命開始，空服人員被召喚後，公司必須提供45分鐘的準備和90分鐘的通勤時間」。可是，自2014年實施新守則後，ISD一直拒絕遵守CAD371的條文，只給予空服人員合共90分鐘的準備和通勤時間；而機師卻即時享有相應的135分鐘時間。雖然工會一直鍥而不捨地爭取應有待遇，但公司始終以「影響公司運作」為由拒絕遵守民航處要求。 FAU在過去兩年多與民航處不斷周旋, 終於在7月12日接獲其回覆。內容指CXFOP答應將公司內部守則整合，而隨時候命中空服人員及機師的90分鐘通勤時間亦將一致化(aligned)，而有關程序預期於10月份完成。就此， FAU即時要求與ISD進行商討，而ISD卻一直未有回覆。 同月二十日，當FAU正式向會員宣佈成功爭取隨時候命135分鐘的同時。 ISD竟主動聯絡工會並指民航處的回覆存在謬誤，並認為此乃民航處與CXFOP溝通失誤所致。 ISD 從來無意將通勤時間增至90分鐘。 FAU對ISD的說法感到極度震驚及憤怒。莫非ISD的權力可以凌駕民航處的法定權力，甚至可任意詮譯民航處的條文及回應。FAU為避免官商勾結的無謂揣測，先後兩次去信民航處要求釐清相關說法。(https://goo.gl/va2PQC) 日前，終得到民航處回覆，內容明確指出航空公司(operator) 除非能夠提供一個有合理，可行性及可達性的時間，否則都必須跟從相關條文，給予航員45分鐘準備時間和90分鐘通勤時間。但是，對於民航處認為航空公司可對住得較近的航員（如東涌或大嶼山)就其通勤時間作相應縮減，工會不能認同並感失望 。(https://goo.gl/PSN2zK) 就此，FAU己立即至函表達抗議。若CXFOP能給予全部機師一致性的90分鐘通勤時間，為何CXISD 對空服員則可不跟從法定文件內的既有原則去處理 。(https://goo.gl/YALfFH) 同時，FAU亦已去信ISD要求ISD盡快 落實就相關項目的安排並與FAU進行磋商。(https://goo.gl/LwaHLV) FAU堅決反對任何形式的歧視，並以爭取各會員合理權益為目標。 Yours in SOLIDARITY