歡迎到訪港龍航空官方facebook專頁！Welcome to Dragonair official Facebook Page! Twitter: www.twitter.com/dragonair http://www.dragonair.com, http://www.youtube.com/ThedragonairKA, http://www.twitter.com/dragonair, http://www.linkedin.com/company/dragonair
27-10-2018 KA325 CJU-HKG 無帶針換sim card 問空姐借，點知收到小禮物 勁窩心😍 https://www.facebook.com/photo.php?fbid=10217239204832838&set=p.10217239204832838&type=3
Never again CATHAY DRAGON! I had a terrible, terrific and unacceptable experience from CATHAY DRAGON on 21/9/2018 from HK to Kathmandu (KA104)! I got informed at the counter that I could not get my boarding pass because CATHAY DRAGON had OVERSOLD!!!! The bad experience continued with an arrangement of flying me to India at midnight and changed flight more than 6hrs later! So I had my terrible, unpleasant night over India Airport(DEL) at a very worse, uncomfortable and dirty lounge "provided" by CATHAY DRAGON. And the flight from DEL to Kathmandu delayed again! I got so stressed over this overnight torture! I paid HKD 6323, not a small amount, via the official website for a comfortable direct flight. At last, I got delayed more than 12 hours and I couldn't even sleep! Secondly, because of the mistake of CATHAY DRAGON's OVERSOLD, I missed my paid hotel night, pre-trekking meeting and a city tour within my paid 16-day tour! I got stressed before my over 10-day trip to Everest Base Camp Trek and got sick on the next day. What so-called compensation was only HKD$1,000. And a pathetic up-graded flight to India. CATHAY DRAGON did not compensate for my other loss, physical and mental suffering! Ridiculous experience from CATHAY DRAGON!!! A HK Airline that treats HK people like hell! It is not the airline I know many years ago. The front-line staff serve hard to please their customers while the poor management team destroy everything including reputation in a second. Travellers DO NOT choose CATHAY DRAGON, bad experience with your personal data exposed in an insecure online system!
Hey f*cking customer. We discovered private data breach in May but we obviously didn't want you to f*cking know. But now that the f*cking press has put in all over the news, we may as well tell you. Cathay Pacific is well on the way to become Asia's worst airlines anyway so we don't f*cking care. Buh byeeee 🖕🏼.....#cathaypacific https://www.facebook.com/photo.php?fbid=10155662155176994&set=p.10155662155176994&type=3
下次不會訂千里達套票 因為要更改航班 禮拜5下午七點打去國泰要更改機票回程時間，他請我打去國泰航空套票中心(千里達)，但是千里達禮拜五1800就下班 六日公休，於是我等到禮拜一 竟然說沒辦法更改？ 說要收取50%套票的費用，我下次絕對不會訂國泰航空套票！比下來真的也沒比較便宜
我要投訴你們的服務態度！ 事情是，今天我奶奶和姪子乘坐你們公司航班KA661及CX542，由福州長樂機場經香港轉機到東京羽田機場，在這一個月之前我就已經打電話到你們hotline申請過來回四程的三項服務，第一次travel，攜帶小朋友及語言協助！ 由於我奶奶只會說方言，不會說普通話和其它語言，也不識字，所以我特地打電話來申請，當時客服幫我申請了這三樣服務。 沒隔幾天我又再打電話確認，客服還叫我放心，他們都安排好長樂機場，香港機場和羽田機場都有工作人員帶他們過關及到登機閘口！ 今天出發時，長樂機場確實有工作人員帶他們過關及到閘口，但是到香港下機了也沒看見任何工作人員，更別說帶過關，在羽田機場亦同樣是沒有工作人員！ 在香港他們一老一小的非常的無助和害怕。幸得好心人幫忙才安全抵達日本。 我要投訴的是承諾過顧客的事辦不到，為什麼要答應？ 希望貴司對這次的事情給個說法。 我是香港人，由小到大全家人都利用國泰的，都一直覺得香港有此航空公司很驕傲。但是今天的服務態度太讓人心寒。 我想說這樣的服務態度會讓很多今後想利用國泰航空的乘客感到質疑。誠信是本。
Hi , I was on the flight KA 996 on 10/9 and left my spectacles and its box in the plane. I have been trying to call your Beijing Dragon hotline the entire day and there've been no answer?! What is the best way I can enquire on my lost item? This number +86 10 6453 2533 has no answer on its baggage number for the entire day!
TPE, RMQ, KHH Check-in 同 Boarding Gate 仍然查驗港籍旅客的護照及入台證嘅紙張，而唔查回鄉卡，就是在搞 #兩個中國 或 #一中一台，當受到強烈讉責 https://jackyhtlim.blogspot.com/2018/07/CX-KA-TaiwanCINA.html
Hard to believe it but it's a shocking truth. This is morning I was supposed to ride KA864 to fly from Hong Kong to Shanghai for a business trip. Without any notification(confirmed with check-in desk, not at all), it was cancelled. I arrived in Kowloon check-in counter and thought at least I will be arranged to some other flight. There is NO plan B!!! So I asked front desk staff Miss. 沈泳儀 for help. She treated me with arrogance and showed no sorry at all. And when I asked for a hotline to complain about both her and this experience, she handed me a paper survey and told me there is no hotline for it. In 21st centery, a PAPER SURVEY to file a case, can you believe it!!! Eventually I was sent to a flight 30 mins late and landed in a DIFFERENT AIRPORT!!! No surprise, I was late for the meeting, and spent extra cost for the taxi. I know my voice is too insignificant to be heard, but I still want to shout out loudly!! This so called premiere airline, long-standing global top 10, just gave me the worst flight experience. https://www.facebook.com/photo.php?fbid=2041085465925458&set=p.2041085465925458&type=3
I am writing this to you with great disappointment. I would like to refer to my missing baggage case BLRKA12698. I had experienced a ridiculous customer service from Cathay Dragon Bangalore team. I traveled from PVG-HKG-BLR on 8th June and I missed one of my checked in baggages at the destination airport, after going through all the hassle and formalities for 3 weeks your representative agreed on final settlement amount which was promised to be credited in my account in 10-15 days. It has been over a month now I have not received the amount neither your team replies to my emails or calls. I would like to ask how do you explain this irresponsible behaviour? Who will compensate all the mental trauma I am going through dealing with your team? I didn’t know who to reach out because your team anyway doesn’t respond to my emails or calls. I feel cheated right now and not sure if I would ever get compensated a penny for my missing baggage. Traveling in your airline was a MISTAKE which I would never repeat.
What's all about
I had a terrible, un-pleasant, un-acceptable, terrific memories and bad experiences from CATHAY DRAGON. First of all flight got delayed without notifying to customers on time. Secondly because of the mistake of CATHAY DRAGON's flight delay I have to miss my connecting flight at KL, Malaysia. My bad experience started from here. When arrived at KL airpot, I was told that I have been placed in next available flight after 24 hours, even though there were seats available to my destination in other earlier options. No DINNER were served at hotel. After complaining aircraft provided a dinner coupon at 1:30 AM (mid night). By that time all restaurants closed at "C" wing airport area. Also aircraft crew asked me to check out at 12 noon even though I have a flight in the evening. I have left alone in the airport without caring. When I complain to aircraft ground manager "Leon Keng" or something sort of that name, he said I am complaining them and company cannot help me. No food provided for lunch as well. I have to wait in the airport like a holy sh**. Overall experience from CATHAY DRAGON is like a HELL in this earth. I would request fellow travellers to choose wisely your aircraft before booking with CATHAY DRAGON.
原本對貴航空公司都滿意, 但其下有位航空公司的空姐(Miss R??y Che?ng)専勾引人家老公, 令其本人, 家人及其朋友已經對貴公司之航空服務留下陰影, 為免再被呢位空姐勾引, 謂有選擇其他航空公司乘搭!
您好，歡迎參觀~按讚追蹤喔 洋宏股份有限公司 QA TRANSPORT CO LTD
國泰的網站訂票太爛 我要取消訂票，一直出現菊花跑給我看，就是進不了系統取消訂票! 服務電話說是24HR 可是也沒人接聽，這種水準~~ 爛!!
Dragon airlines changed name to Cathay Dragon last year, but only price is same as Cathay level, service is still similar to budget airlines. :(
搭飛機依件事固然係會產生大量污染，但大家又有無諗過污染嘅源頭往往係來自乘客消耗嘅各種不必要嘅即棄廢物呢？ https://www.facebook.com/gaomadyeah/posts/1936203183369554 https://www.facebook.com/gaomadyeah/photos/a.1602605260062683.1073741831.1597227173933825/1936203163369556/?type=3
We look forward to see you present with us! https://www.facebook.com/WorldAirlineCyclingChallenge/ https://www.facebook.com/WorldAirlineCyclingChallenge/
Had the worst experience with the check in counter in HKIA on my flight to KL on 26th of Oct. You guys need to have more training and teach your staff to be polite.